Terms of Service
Welcome to Voyage Canada, your premier provider of luxury real estate tour services. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.
These terms apply to all visitors, users, and others who wish to access our services. Our luxury real estate tours are designed to provide an exceptional experience, showcasing the finest properties across Canada. All users must be at least 18 years old to utilize our services, and by agreeing to these terms, you represent that you are of legal age.
The content on our website, including text, graphics, and images, is for informational purposes only. While we strive to provide accurate and up-to-date information, we make no guarantees regarding the accuracy, reliability, or completeness of the content provided. We encourage users to conduct their due diligence and verify all information before making any decisions based on our services.
Voyage Canada reserves the right to modify or discontinue any part of our services, including these Terms of Service, at any time without prior notice. Changes will become effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.
Our tours may involve third-party services and properties. Voyage Canada is not responsible for any actions or omissions of these third parties, and we encourage users to read their terms and conditions. We cannot guarantee the availability of any property or service displayed on our platform.
We prioritize your privacy and the protection of your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
All bookings made through our services are subject to specific cancellation and refund policies. We advise users to review these policies carefully before confirming their reservations. Any cancellations or changes must be communicated promptly, and we will do our best to accommodate your requests within our policies.
In the event of disputes arising from the use of our services, you agree to resolve the matter through arbitration rather than in court, in accordance with the laws of British Columbia. This agreement to arbitrate is binding and enforceable, and you waive any right to participate in a class action lawsuit against Voyage Canada.
If you have any questions or concerns regarding these Terms of Service, please do not hesitate to contact us at [email protected] or call us at +1 (604) 558-4964 . Our office is located at 1214 Howe St, Vancouver, BC V6Z 1R5, Canada.
Thank you for choosing Voyage Canada for your luxury real estate tour needs. We look forward to providing you with an unforgettable experience as you explore the exquisite properties that Canada has to offer.
Terms of Return
At Voyage Canada, we pride ourselves on providing exceptional luxury real estate tour services. We understand that your experience is paramount, and we strive to ensure your satisfaction with every tour we offer. Our Terms of Return outline the conditions under which you may request a return or refund for our services.
All requests for returns or refunds must be made within 14 days of the tour date. This timeframe allows us to address your concerns promptly and efficiently. To initiate a return, please contact our customer service team via email at [email protected] or call us at +1 (604) 558-4964. Our dedicated representatives are available to assist you with your inquiry.
To qualify for a refund, we require that you provide detailed feedback regarding your experience. This feedback is crucial for us to improve our services and ensure that we consistently meet the high standards expected of a luxury service provider. Please include your name, the date of the tour, and a description of the issues you encountered.
In cases where the tour did not meet the advertised standards or if there were significant service failures, we reserve the right to offer either a full refund or a credit towards a future tour. We believe this flexible approach allows us to maintain our commitment to customer satisfaction while also encouraging our clients to experience our services again.
Please note that cancellations made less than 48 hours before the scheduled tour will not be eligible for refunds. We understand that plans can change unexpectedly; however, our policy helps us manage resources effectively and ensure that we can provide the best possible service to all clients.
Refunds will be processed within 7-10 business days after your return request has been approved. The amount refunded will be credited back to the original payment method used at the time of booking. If you have any questions about this process, please do not hesitate to reach out to our team.
Our commitment to transparency extends to our Terms of Return. We encourage you to review these terms thoroughly before booking your luxury real estate tour. By doing so, you will have a clear understanding of our policies and procedures.
We also understand that your trust is earned through consistent service quality. Therefore, we continuously strive to enhance our offerings based on client feedback. Should you have any additional suggestions for improvement, we welcome your input to help us serve you better.
For any further inquiries or clarification regarding our Terms of Return, feel free to contact us at our office located at 1214 Howe St, Vancouver, BC V6Z 1R5, Canada. We are here to assist you and ensure that your experience with Voyage Canada is nothing short of exceptional.
Thank you for choosing Voyage Canada for your luxury real estate tour needs. We look forward to providing you with unforgettable experiences and hope to see you soon!